| Supply Chain Impact Surveys |
Water & Wastewater Company Performance Survey 2025Our annual, highly anticipated survey gives supply chain companies the chance to provide feedback on how water and wastewater companies have performed over the past 12 months. The survey reflects a variety of opinions across the supply chain at every level of business. This range of views provides valuable insights for the industry into how water companies interact with their supply chain, how the supply chain feels about this, and the progress water utilities have made over the years. This survey is particularly important as we approach AMP 8 and will support the delivery of regular feedback we provide to industry key stakeholders on behalf of the supply chain. View the 2025 results. Scroll down to see previous years results.
Water & Wastewater Company Performance SurveyThe water company performance survey has been undertaken by British Water since 2003. The aim of the survey is to capture the views of individuals in the UK water sector who have worked in the regulated industry, so we can understand how the supply community views its major clients. The results are shown as the average score for each of the criteria for each water company and for comparison, the average of the total scores received for each of the criteria (the industry average). Read more about the surveys and how they can be interpreted here. Water & Wastewater Company Performance Survey
2024 Results
Water & Wastewater Company Performance Survey
2023 Results
Water Company Performance Survey
2022 Results
Water Company Performance Survey
2017-2021 trends
Water Company Performance Survey
2020 Results
Water Company Performance Survey
2019 Results
Water Company Performance Survey
2018 Results
Water Company Performance Survey
2017 Results
Water Company Performance Survey
2016 Results
UK Supply Chain Impact Surveys
Supply Chain Impact Survey - Covid 19This study is the first to examine the impact of COVID-19 on the supply chain of the UK water and wastewater industry and broader community. Download |
