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2025 Water and Wastewater Company Performance Survey
Now Open for Responses
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Our annual, highly anticipated survey gives supply chain companies the chance to provide feedback on how water and wastewater companies have performed over the past 12 months.
We ask contractors, consultants, and suppliers to rate their clients’ performance in 12 areas, including innovation, professionalism, contractual approach, and communication. This year, the questionnaire has been refreshed to reflect areas where water companies are particularly keen to hear feedback from the supply chain.
This survey is especially important as the water sector across the UK moves forward with new investment periods & delivery programmes.
The survey is open to both British Water members & non-members.
Your input supports the regular feedback we provide to key industry stakeholders on behalf of the supply chain.
Kind regards,
Lila Thompson
Chief Executive Officer
The deadline for completing this survey is 17.00, Friday 11 July 2025.
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UK Insights at Ozwater 2025: Mark Fletcher, British Water Chair, Keynote -
Discover how the UK is addressing today’s water challenges. On 22 May, British Water Chair Dr Mark Fletcher FREng delivered a keynote
at Ozwater, sharing key updates on AMP8, the DPC Programme, the Cunliffe Review, and global political impacts. Available to
BW members only.
Learn more
.
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BW Annual Conference 2025 -
BW’s third annual conference will be held on 10 November 2025 in Coventry, supported by Water Company Partner
Severn Trent Water
. Sponsorship is now open, including the exclusive Influence Sponsor package, which offers the chance to help shape the agenda. Contact the
events team
to learn more.
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Call for Partners: Join the UK Pavilion at World Water Week 2025 -
Showcase your organisation and help lead global collaboration in the water sector. Building on 2024’s success, the UK Pavilion returns to Stockholm in August 2025 under the theme ‘Better Connected’ to spotlight UK innovation and partnerships. Don’t miss this opportunity — contact
Margret Mwanza
to get involved.
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Spring - Water Efficiency Knowledge Showcase -
Join Spring and Anglian Water Services on Wednesday, 4 June, for a knowledge showcase exploring how SERIMAX helped overcome health, safety, productivity, and water efficiency challenges on the Strategic Pipeline Alliance (SPA) project.
Learn More
.
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We are honoured to have such dedicated members.
Your commitment and support have shaped our journey and continues to inspire us.
In this section, we’ll celebrate our valued, long-standing members. We remain committed to supporting your success as we work together to shape the future of the sector.
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We are thrilled to welcome our newest member to British Water. Your voice, expertise and contributions will play a key role in shaping our future, and we look forward to supporting your growth and success.
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See Latest BW Members & Industry News
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British Water Events & Meetings
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Spotlight Session: The Role Of APPGs In Water Policy & Legislation
10 June 2025, 12.00 - 12.45, Virtual
Join
our
next
Spotlight
Session
with
Rt.
Hon.
Lee
Pitcher,
Labour
MP,
to
explore
how
the
APPGs
on
Water
and
Flooding
influence
policy
—
and
how
the
sector
can
get
involved.
Discover
how
BW
members
can
support
parliamentary
work
and
help
shape
meaningful
change.
Learn
More
.
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WIF Team Challenge 2025
Judging & Awards Event
24 June 2025, 14.00 - 19.00, WSP, Birmingham
Join
to
find
out
the
most
innovative
presentations
for
this
year’s
WIF
Team
Challenge:
‘What
are
the
emerging
trends
that
will
impact
the
water-energy
nexus
by
2030?’.
Learn
More
.
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Thames Water Liaison Meeting
25 June 2025, 13.00 - 14.45, Virtual
Join
us
for
an
insightful
Liaison
Meeting
with
Thames
Water.
Engage
in
discussions
covering
the
company's
structure,
capital
delivery,
asset
management
and
procurement
processes.
Learn
More
.
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South East Water Liaison Meeting
8 October 2025, 13.00- 14.45, Virtual
Join
us
for
an
engaging
Liaison
Meeting
with
South
East
Water
to
hear
the
latest
updates
covering
the
company's
structure,
capital
delivery,
asset
management
approach
and
procurement
strategy.
Learn
More
.
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Pennon Group In-Person Liaison Meeting
29 October 2025, 13.00- 14.45, Virtual
Register
now
to
attend
the
British
Water
In-person
Liaison
Meeting
with
Pennon
Group.
Engage
in
discussions
on
the
company’s
structure,
capital
delivery
plans,
sustainability
initiatives,
and
procurement
processes.
There
are
only
a
small
number
of
places
available
for
this
visit,
so
please
email
Margret
Mwanza
to avoid disappointment. Online attendance TBC soon.
Learn
More
.
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Welsh Water Liaison Meeting
26 November 2025, 13.00- 14.45, Virtual
Join
us
for
an
insightful
Liaison
Meeting
with
Welsh
Water.
Engage
in
discussions
covering
Welsh
Water's
latest
initiatives
and
strategic
priorities,
offering
a
comprehensive
overview
of
their
ongoing
and
future
projects.
Learn
More
.
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British Water Focus Groups
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Other Industry Events & Exhibitions
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Embrace New Markets In The Innovation & Start-ups Arena At IFAT Brasil 2025
25 - 27 June, São Paulo, Brazil
E
xpand your business in the Latin American market and connect
with sanitation decision-makers to explore strategic
partnerships. For more information email
Isle
Brasil
.
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Lila Thompson, Judge & Attendee At Women In Utilities (WUN) Awards 2025
27 June 2025, Royal Lancaster, London
Join
Lila
Thompson,
CEO,
BW,
at
the
awards
ceremony,
celebrating
the
contributions
of
women
across
the
utilities
sector,
along
with
the
organisations
and
individuals
who
champion
them.
BW
is
delighted
to
support
this
initiative,
highlighting
progress
and
advocating
for
greater
representation
within
the
sector.
Learn
more
.
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British Water At Northumbrian Water’s Innovation Festival 2025
7 - 10 July 2025, Newcastle Racecourse, Newcastle upon Tyne
Come
and
visit
us
at
this
year’s
festival,
focusing
on
renewal,
restoration,
and
sustainable
growth.
BW
is
proud
to
support
this
event,
which
brings
together
diverse
voices
to
collaborate
on
innovative
solutions
to
environmental
and
industry
challenges.
Learn
more
about
the
festival
and
how
to
get
involved
here
.
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UK River Summit
8 July 2025, 09.30 – 18.00, London
Gain
insights
from
experts,
develop
partnerships,
and
connect
with
people
working
in
complementary
fields—from
water
management
and
environmental
policy
to
agriculture
and
sustainable
finance.
Organised
by
The
River
Summit
and
Festival
charity,
the
Summit
encourages
collaboration
between
industry
leaders,
environmental
NGO’s,
policymakers,
scientists,
the
media,
artists
and
the
public.
Learn
more
.
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British Water At Stockholm World Water Week
24 - 28 August 2025, Sweden
Come
and
visit
us
at
the
UK
Pavilion
at
World
Water
Week
2025,
a
hub
for
collaboration,
events,
and
networking
for
organisations
within
the
UK
water
sector.
Under
the
theme
'Better
Connected',
the
Pavilion
fosters
global
partnerships
and
promotes
sector
engagement.
To
get
involved,
please
contact
Margret
Mwanza
.
Learn
more
.
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13th Business Opportunities Fair 2025
16 - 17 September 2025, Manila, Philippines
Gain
insights
into
The
Asian
Development
Bank’s
(ADB)
procurement
process,
upcoming
project
pipelines,
and
business
opportunities
across
the
region.
This
flagship
event
connects
businesses
with
ADB
sector
specialists
and
procurement
teams,
offering
valuable
guidance
on
how
companies
can
bid
for
and
win
contracts
across
infrastructure
sectors
including
water.
Learn
more
or register with
Bernice
Ermac
from DBT Manila.
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WEFTEC 2025
27 September - 1 October 2025, Chicago, USA
Join
the
global
water
community
at
WEFTEC
–
the
Water
Environment
Federation’s
Technical
Exhibition
&
Conference,
the
largest
event
of
its
kind
in
North
America.
Bringing
together
utility
leaders,
innovators,
technology
providers,
and
policy
shapers,
WEFTEC
offers
access
to
international
insights,
technical
sessions,
and
cutting-edge
solutions
across
the
water
and
wastewater
landscape.
Learn
More
.
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Vox
Studios,
Unit
V124
1-45
Durham
Street
London
SE11
5JH
+44
(0)20
3567
0950
info@britishwater.co.uk
membership@britishwater.co.uk
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