Achilles Survey

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Welcome to British Water UVDB and Verify Survey.

British Water has established a working group to look at UVDB and Verify and communicate views of their efficacy to Achilles Information. As part of this process, we are looking to gather data on where companies registered on UVDB and/pr Verify feel the systems work and how they might be improved. Data will be recorded, kept securely and companies completing the survey will not be identified.

Your Input is extremely important to us and we would ask for your help with this initiative by completing the short questionnaire below.

Thank you.

Enquiry Please complete this form...

** indicates mandatory field

Section1 Company Details

Company **
Title **
Given Name **
Family Name **
Company Position **
Email **

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Section 2 Registration Details

Is your company registered with UVDB?

Yes / No
Date first registered with UVDB?

If Yes, complete Section 3

Is your company registered with Verify?

Yes / No
Date first registered with Verify?

If yes, complete Section 4

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Section 3 UVDB

How easy is the system to use?

(Please score 1-10, where 1 = very poor and 10 = excellent)

Initial data entry
Making changes
Dealing with Achilles

Please list specific problems and / or suggestions for improvements

Comments on UVDB system use:

How well does the system work?

(Please score 1-10, where 1 = very poor and 10 = excellent)

Efficiency i.e. avoids duplication
Communicates interest
e-qual

Please list specific problems and/or suggestions for improvements

Comments on UVDB system efficiency:

How satisfied are you with UVDB?

( 1 = very dissatiasfied, 10 = completely satisfied )

Value for money?
The way water companies use UVDB?
System accuracy?
Overall?

Please list specific problems and / or suggestions for improvements

Comments on UVDB system satisfaction:

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Section 4 Verify

How easy is the system to use?

(Please score 1-10, where 1 = very poor and 10 = excellent)

Communication with Achilles
Providing relevant data
Initial paper assessment
Site audit

Please list specific problems and / or suggestions for improvements

Comments on Verify system use:

How well does the system work?

(Please score 1-10, where 1 = very poor and 10 = excellent)

Providing useful and accurate feedback
Time efficient
Appropriate for your supply

Please list specific problems and / or suggestions for improvements

Comments on Verify system efficiency:

How satisfied are you with Verify?

( 1 = very dissatisfied, 10 = completely satisfied )

Value for money ?
The way water companies use Verify ?
System accuracy ?
Overall ?

Please list specific problems and / or suggestions for improvements

Comments on Verify system satisfaction:

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Thank You